Return Eligibility

We accept returns within 30 days of delivery for most products. To be eligible for a return, your item must be:

• Unused and in the same condition as received
• In the original packaging
• Accompanied by the receipt or proof of purchase

Non-Returnable Items

The following items cannot be returned:

• Custom-made or personalized products
• Items that have been used or installed
• Items damaged due to improper use or maintenance
• Sale items (if marked as final sale)

Return Process

To initiate a return, please follow these steps:

1. Contact our customer service team within 30 days of delivery
2. Provide your order number and reason for return
3. Our team will review your request and provide return instructions
4. Ship the item back to us in original packaging
5. Once received, we will inspect the item and process your refund

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5-7 business days and applied to your original payment method.

Shipping Costs

• Return shipping costs are the responsibility of the customer unless the item is defective
• Original shipping costs are non-refundable
• For defective items, we will provide a prepaid return label

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact our customer service team.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with photos of the damage. We will work with you to resolve the issue promptly, either by providing a replacement or a full refund.

Contact Us

If you have any questions about our Return Policy, please contact us:

• Email: support@mandiravehiclecovers.com
• Phone: +94772647487
• Address: 459/2/A, Kandy Road, Rammuthugala, Kadawatha.